Assessment Tools

The Profile™ measures essential data an employer needs to make better hiring, training, managing, and promoting decisions. The Profile employs advanced technology that predicts job suitability and accurately matches people with the work they do.

Step One Survey® is a pre-employment screening tool for assessing the attitudes of job candidates regarding integrity, responsibility, drug use and work ethic. This is the solution for employers who hire too many people who are dishonest, use drugs, are late or ‘‘no-shows’’ and whose work effort is substandard.

Customer Service Survey™ identifies people who have the right behavioral traits to give outstanding customer service. ‘‘Customers go where they are wanted and stay where they are appreciated.’’ Use the survey to hire people who will enhance your company’s reputation and create customer satisfaction and goodwill.

Performance Indicator™ measures five key personality factors and their impact on seven critically important aspects of success in business. The report helps you understand how an individual is effectively understood, motivated, and managed. It is economical and is quick to take, making it the ideal choice for your business.

Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems.

Call Center Survey™ measures suitability for call center duty -- inbound or outbound. While almost everyone can use a telephone, not everyone can successfully work in a call center. Cut turnover and eliminate problems. Use it to help you find employees who ‘‘fit’’ your call center culture.

Career Coach™ is an assessment that can answer the question, "What is the right job for me?" Whether used by high school and college students or more experienced people looking for a new career path, Career Coach is the right tool. It measures a person’s thinking style, occupational interests, and behavioral traits, and matches their attributes with jobs and careers that utilize the individual’s potential to the fullest. The result is job satisfaction and career success.

Sales Indicator™ is a tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Indicator to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional profitability.